Question 1

My AC runs constantly but the room isn't cold — what's actually wrong?

Accepted Answer

Nine times out of ten it's one of four things: a clogged coil or filter choking airflow, low refrigerant from a slow leak, a failing thermostat sensor, or duct leakage dumping cold air into the ceiling void. We test all four before quoting, so you don't pay for a gas top-up on a system that's actually losing air through the ducts.

Question 2

Will servicing genuinely reduce my DEWA bill?

Accepted Answer

Yes, measurably. A dirty coil and blocked filter can push consumption up by 15–25% because the compressor runs far longer to hit the same temperature. Cleaning coils, correcting refrigerant charge and sealing duct leaks usually pays for the service inside one summer.

Question 3

How often should AC be serviced in the UAE?

Accepted Answer

Twice a year for a villa — once before summer and once after. Dubai's dust load is far higher than most climates, so filters and coils foul faster here than the manufacturer's generic schedule assumes.

Question 4

Is it worth repairing an old unit or should I replace it?

Accepted Answer

We give you the honest maths: if a repair costs more than about 40% of a new unit and the system is past eight years old, replacement usually wins on running cost alone. Newer inverter units typically cut consumption by 30% or more, so the payback is real, not a sales line.

Question 5

Can you clean the ducts as well as the units?

Accepted Answer

Yes. We inspect with a camera first and show you what's in there. If the ducts are clean we tell you and you save the money — we don't sell duct cleaning by default.

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